Denise M Rcw

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Verified Reviewer

Won't give me my points

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Ipsos iSay - Won't give me my points
Ipsos iSay - Won't give me my points
Ipsos iSay - Won't give me my points
I had an account with them and I had 9,970 points that I was saving up to use to help me Christmas shop for my three kids. They closed my account and told me my profile was no longer needed. I asked about my points since its almost $100. No one has answered my messages for almost a week now. I spoke to someone on their Facebook page who said I am entitled to those points. Horrible company who I will never do business with again and everyone who signed up with a referral from me is now closing their account. Disgusting people.
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Loss:
$100

Preferred solution: Full refund

User's recommendation: DONT JOIN! UNETHICAL PEOPLE!

Ebube O Pbv

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Verified Buyer
|

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Verified Reviewer
| map-marker Oakland, California

It wont let me order my gift card when i have enough points

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Ipsos iSay - It wont let me order my gift card when i have enough points
Ipsos iSay - It wont let me order my gift card when i have enough points
Ipsos iSay - It wont let me order my gift card when i have enough points
I am trying to get a $10 visa gift card and I have 1500 points, and it's only 1000 points, but it tells me that I don't have enough points, and it doesn't give me any more surveys the past week since July 1 started please help I want to get it by today.
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User's recommendation: Don’t save up because it will glitch out

Michelle C Prp

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Verified Buyer
|

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Verified Reviewer
| map-marker Dallas, Texas

Missing Gift Cards

Ipsos iSay - Missing Gift Cards
I have been waiting since 7/25/23 for my two $5 Walmart gift cards. Points were removed from my account, no gift card email. I have made numerous attempts at contact through website page, facebook, and messenger. Your response time is not satisfactory. I have been a member for a few years without problems. Did you change management? I have more to cash out, but am starting to think I will never see those, either. What is going on?!? Very poor customer service.
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User's recommendation: Use caution with this company. It used to deliver what they promised, now I am not so sure.

Anonymous
map-marker Compton, California

Log in

I cant log in my account i forgot my username and it keeps asking me to wrtie it when i push "forgot password"
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Lisa M Ffe

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Verified Reviewer

Never received gift cards

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Ipsos iSay - Never received gift cards
My email is lisagrennell2019@***.com. On 05-04 - **** I redeemed two Walmart gift cards that have NEVER been sent to me!!! I need someone to look into this.
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Loss:
$10
Cons:
  • Horrible customer service
  • No payment

Preferred solution: Deliver product or service ordered

User's recommendation: Stayyyyyyy away. They are scamming and everyone should screenshot and get proof so we can all file a suit and get our money they owe us

Akhtr S

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Verified Buyer
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Verified Reviewer
| map-marker Sant Antoni De Portmany, Balearic Islands

Akhtrsaid1212@***.com

Ipsos iSay - Akhtrsaid1212@***.com
Ipsos iSay - Akhtrsaid1212@***.com
Ipsos iSay - Akhtrsaid1212@***.com
ipsos isay is a good application online work ! first offall my mobile ipsos isay app open! in this time error not open app! this is my email akhtrsaid1212@***.com I am student I need online work app
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Akhtr said

Joshua D Nxw

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Verified Reviewer
| map-marker Poulsbo, Washington

General inquiry

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I want a reset password link sent to my email and I want to know how many accounts I have Ive been trying to get ahold of you guys for awhile and no one is answering
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User's recommendation: To have the phone number option to sign in

Anonymous
map-marker Liverpool, Liverpool

My reward

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I have filled contact form in numerous times never had an answer i cashed in for a Amazin £10 gift card over a week ago and not had anything back no e.mail etc can ypu please look into this Thanks
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Joshua D Jav

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Verified Reviewer
| map-marker Seattle, Washington

General inquiry

I want a password reset to my email joshuadasilva51@***.com and I want to know how many accounts I have
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User's recommendation: To have the option to put a phone number option on IpsosProd

Anonymous
map-marker Malmo, Nebraska

Redemption

When I placed the call it would not go through. I never got to talk to anyone at all. This was no help to me what do ever. I tried emailing them. I hope someone will get back to me in the near future.
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User's recommendation: Pray they answer emails

Anonymous
map-marker Loveland, Ohio

Just want to know when can I start work

Just waiting to start so excited process was easy I had no problem setting this up I am happy that this is a opportunity for me to feed my family we really need this my car broke down an I need to make money
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Shavonna Uks

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Verified Reviewer
| map-marker Perth, Western Australia

The surveys

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I didn't got the call from you guys because my surveys are not working and need help fixing them from denim
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Martin A Ymx

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Verified Reviewer
| map-marker Champaign, Illinois

Delayed deposit

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I took surveys and it is taking a long time to get my money deposited in PayPal. I wish the turn around time was quicker
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Pros:
  • Easy surveys
Cons:
  • Takes a long time to process deposits

Preferred solution: My money deposited quicker

Brenda B Ayh

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Verified Reviewer

Poor customer service

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pay for surveysHi Brenda, I forwarded your email to the Member Services team for further assistance. Please expect them to contact you to solve this situation. Thanks a lot, Lavinia Hi Brenda, I forwarded your email to the Member Services team for further assistance. Please expect them to contact you to solve this situation. Thanks a lot, Lavinia
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Loss:
$15
Cons:
  • Not receiving points no customer service response

Preferred solution: Full refund

User's recommendation: Good Luck

Britton W Ifc

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Verified Reviewer

Rewards

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I am not able to redeem my rewards. I says denied. I have 4735 points. I want to redeem $25 amazon card and 2 $10 Starbucks card.
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Loss:
$47

Preferred solution: Full refund

User's recommendation: They will cancel you account without any warning don't trust them

Bruce W Lhn

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Verified Reviewer

Points never received!

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I completed a month long survey on beverages February 1 thru 28, I was to receive 500 points and have not received them, Please help.
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Pros:
  • Getting points
Cons:
  • No customer service
  • Not receiving points
  • Not receiving points no customer service response

Preferred solution: I would like to receive the 500 points for the month long survey.

User's recommendation: No response from Iposos after numerous e-mails and phone calls

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